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Emerging trends in Indian healthcare - Technology to become a Core Function

Technology will be a game changer in the manner in which healthcare services will be delivered in India. The private sector will be the major driving force behind technology adoption in the Indian healthcare segment. To optimize costs and effectively manage operations, IT solutions will become an integral part of process management, patient care and the management information system (MIS) in hospitals. With the health insurance sector poised for major growth in the coming decade, increasing demand from this sector for more efficient systems for storage and retrieval of information will put pressure on hospitals and other healthcare providers to imbibe technology to modernize existing infrastructure.

The convergence of healthcare with upcoming technologies such as cloud computing and wireless technologies will play a key role in improving accessibility and meeting the challenge of manpower shortage. The coming years are expected to witness greater deployment of tools such as telemedicine, teleradiology, hospital information systems (HIS)/hospital management information systems (HMIS), online or electronic medical records (EMR), etc.

The healthcare sector is poised to embrace cloud computing in a big way in the coming decade. Cost-effective cloud-based solutions are expected to drive increased adoption of HMIS and EMRs. The various benefits that can be derived, such as easy accessibility irrespective of geographical location, fewer errors, fast response in times of emergencies, patient convenience, among others, will drive increased adoption.

To drive improved efficiencies, more hospitals are likely to seek automation for their workforce management, administration, finance, billing, patient records and pharmacies. Along with the growing popularity of digitization in hospitals, market penetration of picture archiving and communication systems (PACS) is likely to increase further in the coming years.

However, the road to greater technology adoption is not going to be without its share of challenges. Currently, the IT budget for Indian hospitals does not exceed 10% of their revenues, substantially lower than allocation on IT in hospitals in the West. Moreover, despite the long-term gains in efficiencies and costs that can be achieved, the initial high capital investments may act as impediments for organizations looking to invest in advanced technology products/ services. Further, lack of in-house IT expertise, lack of standards, reluctance/resistance of staff, inadequate support from the IT vendors, etc are some of the bottlenecks that will have to be effectively dealt with in this direction.

#Contents rights protected  A Shobhit Pant Content 2/2015 #INDIA

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