There's a well-known story of a passenger in queue for South West Airlines, the world's largest low-cost airline. He pushes his way to the front and when the woman at the counter says she cannot serve him because he jumped the line, he bellows, menacingly, "Do you know who I am? "The airline attendant, unruffled, calls out to the other passengers, "Does anybody know who this gentleman is? He says he doesn't know who he is. " This urge to throw one's weight around and drop names, to seek special privileges, then flaunt those privileges to show others how ordinary they are, to jump red lights in red - beaconed cars -all this has been standard practice in India for too long. Not just MPs, but judges, famous Supreme Court lawyers, media honchos, celebrity God-men who preach spirituality and simplicity are guilty of strutting in VIP mode at airports, greatly inconveniencing other passengers. Even I am guilty of it. And I've seen airline CEOs doing ...
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