Marketing through the digital medium shows an increased tendency to jump into negotiation during the phase of persuasion. What is the long term effect of this on a brand? Every medium has its typical characteristics and the audience behaviour varies significantly according to the medium. Remember McLuhan's famous phrase, 'Medium is the message'? Yes, it is still relevant. The strategies of the marketer hence should - and often does - change according to the medium. The digital medium is characterised by high measurability (Google Analytics, comScore) and more importantly, the ability of the audience to be an active contributor in the communication (interactivity). These two, when combined with the standardised approach of information technology that has brought down the cost of all these drastically, means that not only can the audience be carefully chosen, but the messaging can be tailored accordingly. The ability to tailor and the ability of the user to take act...
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